Want More Loyal Customers? Let’s Improve Your Retention Strategy!
Introduction Winning a new customer is great – but keeping one is even better. Studies show that acquiring a new customer can cost 5–25 times more than retaining an existing one (invespcro.com). In fact, even a modest 5% increase in customer retention strategy can boost profits by 25–95% (smallbiztrends.com). Loyal customers tend to buy more […]